Join the DFCU Financial team today, and discover the benefits, rewards and development opportunities from one of the largest and best managed credit unions in the country.
The Opportunity: We are seeking a full time Sr Client Server Specialist to join our team in Florida. This role will provide end user support for in-house and third-party application software problems. Under general supervision, evaluate, implement and support Client/Server and computing systems. Troubleshoot advanced system issues and work on technical assignments under deadlines while continuing to provide quality user support.
What You'll Do:
What You'll Need:
What We Offer:
Equal Opportunity Employer / Disabled / Veterans
The Opportunity: We are seeking a full time Sr Client Server Specialist to join our team in Florida. This role will provide end user support for in-house and third-party application software problems. Under general supervision, evaluate, implement and support Client/Server and computing systems. Troubleshoot advanced system issues and work on technical assignments under deadlines while continuing to provide quality user support.
What You'll Do:
- Configure and implement personal computers and mobile devices.
- Application server administration for enterprise systems, including upgrades, patches, and client configuration.
- Build application packages using required packaging tools, ensuring proper version control and testing.
- Installation and support of software applications.
- Assist with software testing and coordinate software distributions.
- Investigate and resolve support requests.
- Adhere to established security policies and procedures.
- Work on special projects, as required.
- User account management, including active directory, user, and file access.
- Write technical processes and procedural documentation.
- Interface with and support vendor relationships.
What You'll Need:
- Willingness and ability to travel to the all branches in the Florida market.
- Associate degree in related field, or equivalent education and/or work experience.
- Two years' experience with current Windows operating systems.
- Two years' PC related experience, repairing and diagnosing software and hardware.
- Experience using software distribution applications preferred.
- Troubleshooting and analytical skills.
- Experience writing process and procedural documentation.
- Consistent positive, cooperative, self-motivated, courteous and professional attitude.
- Proficient in Microsoft 365.
- Demonstrated analytical and problem-solving skills.
- Able to initiate and embrace change.
- Excellent interpersonal skills, including written and verbal communication, and ability to work in a team environment.
- Occasional travel for training, conferences, and disaster recovery and/or offsite equipment support.
- On call support 7x24 30-minute response, as required.
- Extended hours and/or alternate schedules, as required.
- Extended duration of computer terminal usage.
What We Offer:
- 401k plan match, dollar for dollar up to 4%
- 401k additional employer contribution after one year at 5%
- Employee bonus program
- Medical, dental and vision insurance effective date of hire
- Health savings account (HSA)
- Flexible spending accounts for medical and dependent care expenses
- Adoption assistance for qualified expenses maximum $10,000 per child
- Wellness initiatives and reimbursements
- Pre-paid legal services plan
- Identity protection plan
- Accident supplemental plan
- Short & long term disability plans paid for by company
- Company provided basic life insurance of $50,000 plus supplemental for employee, spouse and child
- Pet Insurance
- Free financial planning assistance
- Numerous fun employee events throughout the year
- Volunteer and community engagement opportunities
- Employee loan discounts (closed-end loans)
- Service / anniversary awards
- Employee discounts for company logo wear
- Employee referral payouts for recruiting your friends and family
- Paid lunch time
- Tuition reimbursement / Education assistance
- Ongoing training opportunities
- Leadership development program
- Paid time off
- Paid holidays (13 per year)
- Flexible scheduling for students
Equal Opportunity Employer / Disabled / Veterans