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Patient Advocate Representative

Nextaff
locationTampa, FL 33607, USA
PublishedPublished: 6/20/2026
Healthcare
Full time
Job Description

Patient Advocate Representative

Location: Tampa, FL
Pay: $22-$24 per hour (based on experience)
Schedule: Full-time, Monday-Friday 8:00 AM-5:00 PM
Employment Type: Temporary (6-month assignment, end date 1/31/27)
Benefits: Health insurance available


As a Patient Advocate Representative, you'll be the welcoming voice and friendly face that connects prospective and existing patients with outstanding primary care services. Your goal? To help adults-especially those on Medicare-understand the unique value of becoming a patient with our client's practice. You'll make a difference every day by combining compassionate outreach with strategic communication.

What You'll Be Doing
  • Engage with prospective patients via inbound and outbound calls and follow-ups.
  • Educate and articulate the value of choosing our client's primary care services.
  • Support outreach efforts at local health fairs, senior centers, churches, and community events.
  • Maintain accurate and timely records of all calls and follow-ups in the CRM system.
  • Partner with the outreach team to meet patient conversion goals.
  • Manage a steady pipeline of leads and ensure all communication is warm, informative, and professional.
  • Build lasting relationships that encourage patients to schedule their preventative care visits.

What We Need From You
  • 1-3 years of call center or outreach experience, preferably in healthcare.
  • Great attitude & work ethic with excellent communication skills.
  • Tech savvy - experience with Microsoft Office, CRM systems (Salesforce a plus), and EMR systems (ECW preferred).
  • Bilingual (English/Spanish) a plus.

Ready to Make an Impact?

If you're a people person who loves helping others and thrives in a fast-paced, purpose-driven environment, we want to talk to you!
Apply today and start your journey toward a fulfilling career helping patients access better healthcare.

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