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Information Technology_USA - USA_Developer

Real Soft, Inc.
locationJacksonville, FL, USA
PublishedPublished: 5/4/2026
Engineering
Full time
Role Descriptions: Job responsibilitiesProvides end-to-end application or infrastructure service delivery to enable successful business operations of the firmSupports the day-to-day maintenance of the firms systems to ensure operational stability and availabilityAssist in the monitoring of production environments for anomalies and address issues utilizing standard observability toolsIdentify issues for escalation and communication| and provide solutions to the business and technology stakeholdersAnalyze complex situations and trends to anticipate and solve incident| problem| and change management in support of full stack technology systems| applications| or infrastructureMonitors trading application stack and critical batch processing to ensure operational stabilityEngages regularly with business client services| infrastructure| and other stakeholders of supported applicationsResolves day-to-day issues impacting the application stack| acting as the first point of contact for Technology and BusinessCreates| continuously improves| and maintains real-time monitoring dashboards for system operability and performanceManages the on-boarding of new businesses| clients| and applications to the teams portfolioSupport on late night and weekends shifts on rotational basis
Essential Skills: 3 years of experience or equivalent expertise troubleshooting| resolving| and maintaining information technology servicesDemonstrated knowledge of applications or infrastructure in a large-scale technology environment both on premises and public cloudExperience in observability and monitoring tools and techniquesExposure to processes in scope of the Information Technology Infrastructure Library (ITIL) frameworkUndergraduate degree in a numerate subject (e.g. mathematics| engineering| computing science)Experience with Control M and Autosys SchedulerExperience developing and supporting applications built on Python| Java| or .NET frameworkExperience with relational databases and ability to write complex SQL queriesExperience working with UNIXLinux platforms - Red Hat Enterprise Linux (RHEL)Proficiency with incident and problem management best practices including resource coordination| stakeholder communication| root cause analysis| and incident post mortems
Desirable Skills:
Plano TX
70-75
Skills: Digital : Python~Unix Shell Scripting and text processing tools~Core Java
Experience Required: 8-10, Project Code :